Piece is hand-made by skilled craftsman, slight irregularities in the resin and inlay may exist and it is the nature of this loving hand-made product. Thus, customer owns a New Piece every time. Use a damp cloth to wipe the stains on the product and let it air dry. Do not wash the product under running water.
Issue on color resolution / pattern Please bear in mind that photo may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display. We have made every effort to display, as accurately as possible, the colors of our products that appear at the website. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will be accurate. The position of pattern/design may slightly different from what you see.We are not responsible under such cases. WE do not accept cancellations on customized order.